Tag Archives: confluence

How to enable active collaboration with your wiki

What a wiki cannot do

Being a Confluence wiki user for several years, I have experienced the following difficulties:

  • I have to email people after posting pages/comments to get their acknowledgement/approval/comments
  • I got difficulty tracking which pages/comments that I need to reply after a few days elapsed

There is a lot of extra work duplicated between the wiki and emails. And when people conveniently reply to the email instead of posting to the page. The collaboration and knowledge leaves the wiki back into the emails.

As such, I observed that a lot of wikis are mostly used for passive collaboration like knowledge bases, FAQs and intranets.

However, Ad Hoc Workflows plugin for Confluence patches the gap and enables Confluence with the capabilities of:

  • assigning of tasks
  • defining workflows

How we use it

I will share one of the scenarios on how we use the Ad Hoc Workflows plugin to collaborative actively.

  1. After each meeting, one of us will draft the meeting minutes into our wiki
  2. Upon the completion of the draft, the author will assign the attendees a task to review the minutes
  3. We will receive an email notification to inform us of the task with a link to the wiki page
  4. Likewise, we can also see a list of our outstanding tasks on the dashboard for follow-up
  5. We will go to the wiki page to make minor changes or post comments
  6. Once everything is ok, we will mark the task as completed
  7. The wiki page is then marked as approved once everyone has completed their reviewing tasks

Another example

It can also support more sophisticated workflows as shown in the video below.

For more information, check out Ad hoc Workflows’ official website

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A piece of great news to start the year

Atlassian Confluence was chosen by Elearning! Magazine to be the “Best Social Learning Tool“.

Here’s what some of the voters said:

  • “It can be done from an IT enterprise system”
  • “It provides excellent integration with LMS”

As a side effect of collaboration within the enterprise, Confluence is a large knowledge-base that can be tapped upon to enable social learning and reuse of knowledge & experiences. The knowledge continues to grow and yet up-to-date because it is so easy to add and search knowledge in Confluence.

Congratulations to Atlassian for this deserving awards.

For more, please visit Elearning to read about Confluence and all the winners.

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Theme Builder and Community Bubbles plugins for Confluence are going for free

Good news for the Confluence user community. Adaptavist has announced that they are giving out their Theme Builder and Community Bubbles plugins for free.

We will also be able to share with our customers on the great benefits of these 2 tools. Thank you, Adaptavist 🙂

For more information, check out Adaptavist’s announcement

About

Theme Builder allows users to customize the design and navigation of their Confluence wiki.

About

Community Bubbles is an addon to add forums and community features to the Confluence wiki

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Launch of Confluence 3.0

Confluence 3.0 has just been launched yesterday with many new features and improvements over the previous version:

  • Now users can tap on the power of the macros easily without learning the makeup language with the macro browser
  • They can find out more about their coworkers and discover experts with enhanced user profiles
  • They can connect with their coworkers with Status Update (Twitter for your enterprise) and activities stream within their network.

Check out the video for a quick overview of what’s new!
Vodpod videos no longer available.

more about "Confluence – 3.0 Overview video", posted with vodpod

For more details, you can check out Atlassian’s official announcement on Confluence 3.0

And here is how the community has reacted to Confluence 3.0’s launch.

Gil Yehuda, a former Forrester Analyst:

I found though both formal and informal surveys that Confluence lives at or near the top of the list of Enterprise Wikis when I speak to large enterprises.  I can’t quote the formal data, but I can share the following anecdote:  Many times I’ll ask a crowd how many people use wikis in their organization, then I’ll ask how many of those installations are Confluence.  Typically about half of those who say they are using a wiki will keep their hands up.

Bill Ives

Many large enterprises, like Accenture or Sun, have sanctioned Confluence as their IT approved wiki standard. Customers frequently use Atlassian’s Universal Wiki Converter to migrate other wikis to Confluence.

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Confluence Mail Utilities 1.3 released

We have released the latest version of the Confluence Mail Utilities. Version 1.3 provides compatibility to Confluence 2.10.X.

For those who are new, Confluence Mail Utilities is  a set of utilities to facilitate users to contribute content directly to Confluence via emails.

With this plugin, it removes the hassle to set up multiple email accounts to archive the emails in different spaces.

It also allows users to post blog entries directly from their emails without the need to log into Confluence. This will also encourage people to contribute information into Confluence without additional steps to copy and paste the information from their emails to Confluence.

For more detailed information on the Confluence Mail Utilities, check out Confluence Plugin Library.

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Introduction to Confluence and Jira

One of our clients have requested for some slides for him to view before the presentation. I thought it will be good to share with everyone on what Confluence and Jira is about.

p.s: It is a bit wordy since it is more meant for reading than presentation

Introduction to Confluence

Introduction to JIRA

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